Our Staff

Andrew Karau, HIS

Andrew Karau, HIS

Hearing Instrument Specialist

Andy Karau is a hearing care provider for Pickart Hearing Service in Fond du Lac Wisconsin. He lives in Oshkosh with his wife Gina and their 3 children, Andrew, Myles and Laurel. He is a graduate of Winnebago Lutheran Academy here in Fond du Lac and Fox Valley Technical College in Oshkosh. His desire to make a difference in people’s lives has allowed him to help individuals hear better. His passion for this industry stems from relatives and friends who have been directly affected by hearing loss and the impact that it has had on their lives.

Jenni Braun

Jenni Braun

Patient Services Coordinator

Jenni started her career in healthcare in 2011. She has spent many years working in a hospital setting, specifically in end-of-life care, where she enjoyed being able to improve patients’ quality of life. Jenni now takes pride in assisting patients on the journey to reconnect to their world and loved ones through the gift of better hearing.

When not in the clinic, Jenni can be found spending time with her husband and 4 children, camping, watching the Packers and relaxing when time allows.

Tawnia Newbury

Tawnia Newbury

Patient Services Coordinator

Toni Newbury is a Patient Services Coordinator. Toni was born and raised in Brandon, WI. She moved to the other side of town in 1999 when she got married. Toni is a graduate of Laconia High School. She started working at Pickart Hearing in the fall of 2024. Toni has spent 28 years in the healthcare system before joining the hearing industry.

What Toni loves most about saving hearing lives is seeing their excitement when they are able to hear their loved ones after receiving a new set of hearing aids. Toni focuses on keeping the clinic’s workflow moving.

Outside of saving hearing lives, Toni loves to spend time with her husband and four adult girls.

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Customer Reviews

I'm Steve's wife who's responding to this. Steve had Pickart hearing in the past. I sent a message as he needed new ones. I did say I didn't want to spend an arm and a leg. We met with Andy and we went through everything about the aids they have...

Linda Westphal, on Google

Met with the hearing specialist who addressed the concerns for both of us: charging rechargeable aids, future appointments for cleaning, etc., and compatibility of hearing levels between husband and wife. Everything was handled to our satisfaction.

Harley Buchholz, on Google

Very informative. Felt comfortable during the visit. All my questions were answered. The video interaction with Chelci was fantastic. She is a jewel.

Laureen Bolwerk, on Google

I’ve been going here for at least the last 5 years. Testing is reliable, affordable (free), and Andy is such a great guy!!

Jean Ripley, on Google

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